4 Ways the Cloud Enables Better Business Communication

Now that the cloud has become a mainstay in the business world, we’re seeing the true impact of cloud business communications.

Most companies use the cloud — 91 percent use the public cloud, and 72 percent utilize private cloud solutions. With the cloud, teams can work from anywhere—productivity increases. And the reliance on traditional phone systems and expensive hardware is over, making industry-leading business communications accessible to even small companies.

Cloud business communications have turned out to be far more than an option for cutting costs and making scaling easier. It’s shifting the way people work, collaborate, and share information. Let’s dive into the specific ways that the cloud enables business communications.

1. Teams Can Work from Wherever

With the cloud, teams can work from any location with an internet connection. Cloud phones transmit voice data over the internet, so there’s no need to be connected to a traditional PBX phone system to communicate with customers and partners. Your users can also access your cloud communications platforms from anywhere.

Because of the cloud, more businesses are shifting to remote or hybrid work models, which can create a range of benefits, including lower real estate costs, more flexible scheduling, and the ability to tap into a wider talent pool.

2. Data Is More Secure

Before the cloud, data security fell entirely on the shoulders of the company. You had to ensure all your hardware and software were maintained, updated, and protected.

With cloud business communications, your cloud provider shoulders some of the burden.

It’s still up to you to protect your devices, provide security training to employees, and follow best practices such as email encryption and multi-factor authentication. However, it’s up to them to secure their data centers and networks. This shared responsibility enables your teams to use advanced communications technology with confidence.

3. Cloud Business Communications Boost Productivity

Being able to work from anywhere and on any device is also helping to boost productivity. With cloud communication tools such as video conferencing and UCaaS (unified communications as a service), co-workers can connect virtually. They can also share files in real-time and collaborate on projects as if they were physically together.

Additionally, cloud platforms can integrate with other business applications, syncing data and simplifying work processes. Employees can access customer information, analytical insights, and other data without jumping to different applications. This saves time and reduces employee errors.

4. Cloud Technology Is More Reliable

Another way that the cloud enables better business communications is through performance. As long as you work with a provider that guarantees near-flawless uptime, your teams don’t have to worry about reliability issues. Look for a provider that offers a 99.999% uptime guarantee in their service level agreement and say goodbye to business downtime.

Empower Your Teams with Cloud Communications

The cloud has revolutionized business technology. But no area has been more profoundly transformed as much as business communications. With cloud communications, the office has become obsolete, high-level security and compliance aren’t just possible, they’re streamlined, and even low-budget companies can access powerful communications tools.

The best part is that migrating to the cloud and getting started with leading-edge cloud business communications is simple. Just reach out to the team at Yeo & Yeo Technology today and let us know your cloud communication needs. From cloud phones to integrated communication platforms, we’ll help you thrive with the cloud.

Information used in this article was provided by our partners at Intermedia.