How to Choose the Right Cybersecurity Provider or Service

Keeping your business secure and managing potential cybersecurity risks can be challenging. This is especially true if you are a growing organization with limited resources. Many companies wonder how to choose the right provider or cybersecurity service and what questions they should ask to ensure they get what they need.  

To help you make an informed decision, here are the top five factors to consider when selecting a cybersecurity vendor:

1. Capability alignment: Determine the gap in your security measures and find a vendor that can fill that gap.

• Have you correctly identified the gap that you need the vendor to fill, and are they the right people to fill it?
• What is it that the vendor is doing that you need?

2. Cost: Strategize how to derive value from a new security tool while also considering the expenses associated with setting it up and maintaining it over time. Research and compare multiple suppliers to ensure you’re getting a reasonable price.

• Who is going to maintain it or communicate with the provider?
• Have you accounted for the spending for the entirety of your contract?

3. Culture fit: Find a vendor that fits your organization’s culture and communication preferences. Consider whether they view you as a valued partner or just a small fraction of their bottom line.

• Will they communicate with you in the way you want them to?
• Will they be responsive enough?
• Do you have a named account manager who will get to know your business, or is it an anonymous support or sales team?

4. Value add: Look for a vendor who can provide additional support and services, such as a broader skillset or professional development opportunities for your staff.

• What can the vendor support you with that might be outside your radar?
• Can they open your network, help with your staff’s professional development, or otherwise support the evolution and growth of your security team?

5. Responsiveness or flexibility: Consider how a vendor can adapt to changing situations and whether their contract length suits your needs.

• Can the vendor adapt with you to changing situations? How would that affect your contract?

In summary, planning and being clear on what you really need is important when considering security vendors. It will save you from wasting time and money on the wrong solutions and bring your teams together with a cohesive solution that ensures the security of your business, supported by the right partners. Are you looking to bring on a cybersecurity partner? Learn more about Yeo & Yeo Technology today.

Information used in this article was provided by our partners at ConnectWise.